Aria's call center is one of the tools that we utilize to reach your customers and prospects. We combine expert staff with cutting-edge technology to give you an outstanding product.
Call Center Staff
- Made in America! Our call center is located in St. Cloud, Minnesota.
- Aria attracts callers with great communication skills and a strong mid-western work ethic.
- Most of our callers have post-secondary education.
- Aria invests in on-going caller training.
- Our call center managers have decades of combined experience.
- We employ state-of-the-art dialing and reporting technology.
- Fully automated and certified PCI credit card compliant with Teledirect's LIBERATION 6000 dialer
- We offer predictive out bound auto-dial, inbound service, blended service and preview dial with agent control.
- Remote monitoring
- Digital call recording
- Enhanced on-screen smart scripting for smoother transitions and better conversations
- Caller ID control to allow our agents to display your company number and where available your business name to called party.
- Our web-based reports provide you convenient access to your campaign statistics from anywhere in the world.